Paternity Testing Services - Accurate and Confidential DNA Testing
For peace of mind and clarity, rely on our accurate DNA services that offer confidential paternity testing and legal DNA tests.
About 1 CALL MOBILE DNA
Our Mission
At 1 CALL MOBILE DNA, we are dedicated to providing accurate DNA services and confidential paternity testing. Our mission is to empower individuals with the knowledge they need to make informed decisions regarding their family relationships, including options for legal DNA tests.
Moments captured: Our journey in paternity testing
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Better yet, see us in person!
We love our customers and are here to provide accurate DNA services. Feel free to visit us during normal business hours for confidential paternity testing or to inquire about legal DNA tests.
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Privacy Policy
Privacy Policy for 1 CALL MOBILE DNA TESTING
This Privacy Policy describes how 1 Call Mobile DNA, a direct-to-consumer genetic testing company, collects, uses. maintains, protects, and discloses genetic and other personal information collected from users of our website and mobile application collectively, the services.
We are committed to transparency and empowering you with control over your genetic data. Please read this Privacy Policy carefully to understand our practices regarding your information.
1. Information we collect
When you use our Services, we may collect the following types of information:
- Genetic Data: This includes information obtained from the analysis of your biological sample (such as saliva or blood), which may include genomic, epigenomic, proteomic, and transcriptomic data.
- Registration Information: This might include your name, email address, mailing address, date of birth, and other contact details you provide when creating an account or ordering a genetic testing product.
- Demographic Information: This might include your age, gender, ethnicity and other demographic data you choose to provide.
- Health Information: With your explicit consent, we may collect health related information you provide, such ad family medical history, health conditions or lifestyle factors, to enhance the accuracy and relevance of your genetic insights.
- Payment Information: If you purchase products or services, we collect payment information like credit card numbers, but we do not store this data on our servers.
- Usage Data: This includes information about how you interact with our website and mobile application, such as IP addresses, device identifiers, browser type, operating whether through email, support forms, or other channels.
2. How we collect your information:
We collect information through various methods, including:
- Directly from you. When you create an account, complete forms, submit a biological sample or communicate with us, you directly provide us with information.
- Automatically through technology: Our website and mobile application use cookies and other tracking technologies to gather usage data and personalize your experience.
- From third parties: We may use third- party services for data analysis or to enhance our services and we ensure they comply with our privacy standards and applicable regulations.
3. How we use your information
We use the information we collect for the following purposes:
- Providing Genetic Testing Services: Processing your biological sample, analyzing your genetic data and providing you with personalized reports and insights based on your genetic information.
- Personalizing your experience: Tailoring the content, features and recommendations within our Services based on your preferences and genetic data.
- Improving our Services: Analyzing user behavior, identifying areas for improvement and developing new features and products to enhance our offerings.
- Communicating with you: Sending you important updates, notifications, marketing materials (with your consent), and response to your inquires or requests.
- Complying with Legal and Regulatory Obligations: Meeting our legal and regulatory responsibilities, such as responding to law enforcement requests, complying with court orders and adhering to data privacy laws like GDPR and HIPAA.
4. Sharing your information
We understand the sensitive nature of genetic data and prioritize it's protection. We do not sell or lease your genetic data to third parties for marketing purposes without your express, informed and written consent.
- Service Provided: We may disclose your information to trusted third party serviced providers who assist us in operating
our business, such as laboratories, data analysis partners and customer service providers.
- Research Collaborators: With your explicit consent, your de-identified or aggregated genetic data may by shared with research collaborations for scientific research purposes, conducted in accordance with relevant regulations like 45 CFR Part 46 (Common Rule).
- Legal and Law Enforcement: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or investigate potential violation of our terms of service.
5. Data retention and deletion.
We retain your personal information, including genetic data, for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by laws or regulatory obligations.
You have the right to request the deletion of your account and genetic data at any time, subject to legal and regulatory retention requirements.
6. Security measures
We implement commercially reasonable security measures to protect your genetic data and other personal information against unauthorized access, disclosure, alteration or destruction. These measures include:
- Encryption: We use encryption protocols to safeguard data transmission and storage.
- Access Controls: Access to your genetic data is restricted to authorized personnel who require it to provide our services and fulfill their responsibilities .
- Regular Security Assessments: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
- Written Policies and Procedures: We maintain strict internal policies and procedures for handling genetic data and ensure our employees are trained on data privacy best practices.
7. Children's privacy
If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information from our systems.
8. Your privacy rights
You have the following rights regarding your personal information, including genetic data:
- Right to Access: You have the right to access your genetic data and information about it's processing.
- Right to Rectification: You can request to correct or update inaccurate genetic data.
- Right to Deletion: You can request the deletion of your genetic data and corresponding account, subject to legal and regulatory exceptions.
- Right to Opt-Out: You can opt out of the sale or sharing of your personal information, including genetic data, with third parties for marketing purposes.
- Right to Limit Use and Disclosure: You can direct us to limit the use and disclosure of your sensitive personal information, such as genetic data, for specific purposes.
- Right to Object: You can object to the processing of your genetic data for certain purposes.
- Right to Data Portability: You may request to receive your genetic data in a structed, commonly used and machine-readable format.
To exercise these rights. please contact us at info@1callmobiledna.com
9. Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal and regulatory requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and/or through other appropriate communication channels. We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices.
10. Contact us:
1 Call Mobile DNA
Wilmington, NC 28405
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